Total Warehouse Solutions - Speech

Simply put, a speech-based solution is a wireless solution that makes warehouse and distribution-center processes "hands-free." Instead of reading and entering information, employees listen and speak. This solution bundle consists of:

• rugged, wearable speech terminals
• headsets
• speech recognition and speech synthesis technology
• integrated middleware

Who Needs It?

Psion Teklogix installs speech-based solutions in warehouse facilities offering companies a tremendous return on investment. Our Professional Services group works with each client to customize a complete solution ideal for high-volume, transaction-based activities such as:

• order selection / picking
• put-away
• cycle counting
• replenishment

Psion Teklogix provides the complete Vocollect integrated voice-directed distribution solution, including Talkman® T2x and T5, the industry’s most advanced voice-directed, wireless, wearable computers. Used by over 60,000 workers around the world every day, belt-worn Talkman terminals utilize Vocollect’s advanced speech recognition system combined with text-to-speech or speech synthesis technologies, providing users with real-time communication to their warehouse, manufacturing or business systems. And Talkman’s internal architecture is 802.11b Wi-Fi compliant, providing seamless integration into new or existing RF networks.

The strength of the Vocollect voice-directed distribution solution is the integrated hardware and software system, and is compliant with industry standard wireless networks to enable workers to do their jobs faster and more accurately.

Vocollect Software

Psion Teklogix provides Vocollect’s complete suite of software products to aide in the system interface development and deployment to the installed WMS and provides for the day-to-day management and system support for the Talkman® computers. Included in the integrated solution are the following software components:

VoiceClient™
The Vocollect VoiceClient is the software that comes included on the Talkman® T2x and T5 wearable computers. It includes Vocollect’s speech recognition system, the leading industrial speech recognizer. Vocollect designed its word-based, speaker dependent speech recognizer specifically for noisy warehouse and industrial environments. Because the recognizer system is speaker dependent, it can support users in any language and is able to rapidly detect single word responses with precision and accuracy, while constantly filtering out and rejecting background noise of all types. And Vocollect offers over 12 text-to-speech language options enabling many users to receive the verbal commands in their native language.

Talkman Management Software
Vocollect also provides software to manage Talkman® terminals and operators. Terminal Manager provides complete terminal management capabilities, including firmware update loading, software up-dating and troubleshooting. Operator Manager creates and tracks individual Talkman operators and their speech recognition profiles.

Psion Teklogix can integrate the Talkman voice system with virtually any warehouse management system to provide powerful, voice-directed applications. There are various integration options to handle both batch and online scenarios. Real-time views into speech-directed application data and operator activities can be provided as well for fast and easy data reconciliation, updating and exception management.

Benefits

Improves accuracy to 99.99%:

• reduces errors by up to 80%
• reduces amount of information user has to read
• cycle counting
• reduces amount of information user has to record manually

Increases productivity up to 35%:

• keeps the work environment hands-free and eyes-free

Reduces training time by up to 50%:

• benefits seasonal or temporary personnel
• benefits industries with high turnover

Reduces distribution-center operating costs:

• eliminates paper pick-lists
• reduces or eliminates labels

Improves worker safety:

• allows higher level of employee alertness since it is hands-free and eyes-free

Offers a quick ROI:

• provides return on investment typically in less than 12 months

A speech-enabled warehouse eliminates the need for manual data entry. That means:

• fewer steps in the scanning/picking process
• increased accuracy
• increased productivity
• much less wasted time

Customer Example

Customer

A Large Midwest Food Distributor

Industry

Food distribution (cold storage)

Application

Case and piece picking

Results:

• 300,000 orders picked (by paper) per week
• 1.1 errors per 1000 picks

After Speech:

• 15% increase in freezer productivity
• 0.125 errors per 1000 picks
• 99.99% picking accuracy